Last updated: August 25, 2026
PlumpSip operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you with a curated shopping experience for our stainless steel tumblers (the "Services"). PlumpSip is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy describes how PlumpSip collects, uses, and discloses your personal information when you visit, use, make a purchase, or otherwise communicate with us. Please note that PlumpSip exclusively operates and ships within the United States.
Please read this Privacy Policy carefully. By accessing or using any of our Services, you acknowledge that you have read and understand the collection, use, and disclosure of your information as described herein.
Personal Information We Collect or Process
When we refer to "personal information," we mean information that identifies or can reasonably be linked to you. We may collect or process the following categories of personal information depending on how you interact with our website:
- Contact Details: Your name, billing address, shipping address, phone number, and email address.
- Financial Information: Payment details including credit card numbers, debit card numbers, transaction details, and payment confirmations.
- Account Information: Username, password, security questions, and shopping preferences.
- Transaction Information: Items you view, add to your cart, purchase, return, or cancel, as well as past order history.
- Communications: Information you share when reaching out to our customer support via email.
- Device & Usage Information: IP address, browser type, device information, network connection, and how you navigate our website.
Personal Information Sources
We collect personal information from the following sources:
- Directly from you: When you place an order, create an account, subscribe to our newsletter, or contact us via email.
- Automatically: Through your device when navigating our store, using cookies and similar tracking technologies.
- Service Providers: Third parties who perform services on our behalf, such as payment processors, shipping carriers, and IT service providers.
How We Use Your Personal Information
We use your personal information for the following business purposes:
- Fulfilling Orders & Services: To process payments, arrange shipping for your tumblers, manage your account, send order updates, and process returns or exchanges.
- Customer Support: To communicate with you and respond efficiently to inquiries sent to our support email.
- Marketing & Advertising: To send promotional updates, special offers, or show online advertisements tailored to your interests (you may opt out at any time).
- Security & Fraud Prevention: To authenticate purchases, monitor for potential fraudulent activity, and ensure a secure shopping environment.
- Legal Compliance: To comply with applicable legal obligations, regulations, or enforceable legal requests.
How We Disclose Personal Information
We may share your personal information with select third parties for legitimate business purposes:
- Shopify & Service Providers: Partners who provide critical infrastructure, including hosting, payment processing, fraud detection, and order fulfillment.
- Marketing Partners: Third parties that assist us with advertising and targeted marketing based on your interaction with our store.
- Legal & Business Transfers: When required to comply with applicable laws, respond to subpoenas, enforce our terms, or in connection with a business merger or reorganization.
Relationship with Shopify
Our store is hosted by Shopify Inc. Shopify provides the online e-commerce platform that allows us to sell our products to you. Information submitted to our website is transmitted to and stored on Shopify’s secure servers.
To learn more about how Shopify processes your personal information, please visit the Shopify Consumer Privacy Policy. You can also exercise data subject rights through the Shopify Privacy Portal.
Third-Party Websites and Links
Our store may contain links to third-party sites or social media platforms. We are not responsible for the privacy practices, security, or content of external websites. We encourage you to review the privacy policies of any third-party sites you visit.
Children's Data
Our Services are not intended for children under the age of majority. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at contact@plumpsip.com to request its deletion.
Security and Retention of Your Information
While we implement standard security measures to safeguard your data, no transmission over the Internet or electronic storage is 100% secure. We recommend using secure channels when sharing sensitive details.
We retain your personal information only as long as necessary to maintain your account, fulfill your orders, resolve disputes, or comply with legal requirements.
Your Rights and Choices
Depending on your U.S. state of residence, you may have the following rights regarding your personal information:
- Right to Access / Know: Request access to the personal information we hold about you.
- Right to Delete: Request the deletion of your personal data.
- Right to Correct: Request corrections to inaccurate personal details.
- Right to Opt-Out: Opt out of targeted advertising or the "sale/sharing" of personal data as defined by local state privacy laws.
- Managing Marketing Preferences: Unsubscribe from marketing communications at any time by clicking the "Unsubscribe" link in our emails.
To exercise any of these rights, please submit your request to us via email. We will not discriminate against you for exercising your privacy rights.
Contact Us
If you have questions about our privacy practices, this policy, or if you would like to exercise your privacy rights, please contact us:
- Store Name: PlumpSip
- Email Support: contact@plumpsip.com (We respond within 24 hours)
- Address: 4139 University Way NE, Seattle, WA 98105-6213, USA
- Hours: 9:00 AM – 5:00 PM PST (Monday – Friday)